Terms & Conditions at Hazey Bakes
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1. About Us
Hazey Bakes is a UK-based business providing handmade baked goods, including celebration cakes, cake pucks, and tray bakes.
Email: contact@hazeybakes.co.uk
Instagram: @hazeybakescambridge
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2. Ordering
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Orders can be placed via our website, email, or Instagram DM.
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A minimum notice period may apply depending on the product.
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Custom orders may require a deposit or full payment upfront.
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All cakes are made to order and may vary slightly in design.
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3. Payments
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Payments can be made via bank transfer, payment link, or as otherwise agreed.
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Deposit must be received before the order is confirmed.
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4. Cancellations & Refunds
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Orders cancelled with less than 72 hours' notice may not be eligible for a refund.
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Deposits for custom cakes are non-refundable unless agreed otherwise.
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If a mistake or issue arises with your order, please contact us within 24 hours so we can make it right.
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5. Allergies & Dietary Info
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Our bakes are made in a kitchen that handles nuts, dairy, gluten, and other allergens.
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While we take care to avoid cross-contamination, we cannot guarantee allergen-free products.
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6. Collection & Delivery
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Delivery is available on request and subject to availability and location.
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We are not liable for damage to cakes once they have been collected or delivered in good condition.
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7. Intellectual Property
All images, logos, and content on this website belong to Hazey Bakes and may not be copied or used without permission.
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8. Changes to Terms
Hazey Bakes may update these Terms & Conditions at any time. Continued use of our services means you accept any changes.